Helping Healthcare Practices Grow Smarter.
An integrated operating team for modern healthcare practices — patient acquisition, revenue cycle, technology, and advisory built to help providers focus on care.
85+
Practices served
1.2M+
Patient visits managed
7 yrs
Avg. partnership
+42%
New patient volume
18d
Faster A/R cycle
2.6x
Marketing ROI
97%
Provider retention
Services
A full operating team, behind every provider.
Eight integrated capabilities delivered by one accountable team — replacing the fragmented mix of vendors most practices rely on today.
Patient Acquisition
Local SEO, paid, and reputation — measured against new-patient volume, not impressions.
AI Front Desk
Voice and chat agents that book, confirm, and reschedule 24/7 — in English and Spanish.
Practice Operations
Scheduling, SOPs, and QA that raise chair-time and shrink no-shows.
Recruiting
Providers, MAs, and front-desk talent — sourced, screened, and onboarded.
Revenue Cycle
Coding, claims, denials, and A/R follow-up handled by a dedicated RCM pod.
Technology
EHR, PMS, and patient engagement — configured and operated end-to-end.
Dashboards
One view from marketing spend to collected revenue, refreshed daily.
Executive Advisory
Quarterly strategy with an operating partner accountable to your growth plan.
Command Center
From first search to collected revenue.
Forward Health unifies acquisition, scheduling, and revenue cycle into one operating view. Owners and administrators see the same numbers we do — every week, in every review.
- 24/7 AI front desk with live-agent overflow
- No-show prevention with intelligent reminders
- HIPAA-compliant infrastructure end-to-end
- A/R aged buckets, denials, and net collections
Forward Health — Practice Console
New patients
62
+24%
Chair utilization
88%
+9pt
Net collections
$142k
+16%
Today's schedule
4 locations- 09:00 · New patient consult · Dr. ReyesConfirmed
- 10:30 · Cleaning · Dr. KimAI-rebooked
- 12:15 · Ortho follow-up · Dr. OseiConfirmed
- 14:00 · Consultation · Dr. ReyesPending
Net collections · 30d
A/R aging
Specialties
Built for specialty groups and multi-site practices.
Dental & Orthodontics
Ophthalmology
Orthopedics
Behavioral Health
Pediatrics
Med Spa & Aesthetics
Patient journey
From first search to lifetime patient.
A single, measured path from acquisition to collected revenue — with SLAs at every step.
01
Reach
Local + paid
02
Book
AI + live desk
03
Retain
Reminders + reactivation
04
Bill
Coding + claims
05
Report
Weekly KPIs
Why Forward Health
One partner. Not a dozen line items.
Traditional
Vendor stack
Forward Health
Operating partner
Case study
A 14-location dental group unlocked $8.4M in new revenue.
Forward Health consolidated six vendors, launched an AI front desk across all locations, rebuilt the RCM function, and ran weekly operating reviews with the CEO and regional directors.
+38%
New patients
-52%
No-shows
21d
Faster A/R
Call answer rate
Percent of inbound patient calls answered within 20 seconds.
New patient bookings
Across all locations after 12 months.
Days in A/R
Median across primary payers.
Vendor count
Consolidated to a single operating partner.
Technology
We operate the platforms the best practices already use.
Configured, integrated, and operated by our team — HIPAA-compliant end-to-end.
Epic & Cerner
Enterprise EHR at scale
athenahealth
Cloud EHR + RCM
Dentrix / Open Dental
Dental practice management
Forward AI
Proprietary front-desk agent
“We stopped hiring vendors and hired an operating partner. Forward Health rebuilt our patient journey, our RCM, and our leadership cadence — and it shows on our P&L.”
Dr. David Whitmore
CEO, Whitmore Health Group
“The AI front desk changed our economics overnight. We answer every call, in both languages, at every hour.”
Dr. Priya Shah
Chief Medical Officer, Coastal Vision
“Our A/R days dropped from the high forties to the mid twenties. Their RCM pod is exceptional.”
Marcus Hollis
COO, Summit Orthopedic Partners
FAQ
Questions we hear from practice owners.
Straight answers on scope, compliance, and how we work with your existing team.
Are you HIPAA-compliant?
Yes. Every workflow, integration, and AI agent is deployed inside our HIPAA-compliant infrastructure, with BAAs in place across the stack.
Do you replace our RCM vendor and marketing agency?
In most engagements, yes. Forward Health consolidates acquisition, front desk, RCM, technology, and reporting under one accountable team.
What size practice is this built for?
We typically partner with practices doing $5M–$150M in annual revenue, single- or multi-site, or PE-backed platforms building through acquisition.
How quickly do you launch?
Discovery in week one. AI front desk, scheduling, and reporting live within 30 days. Full RCM and operating cadence by day 60.
Do you handle provider recruiting?
Yes — physicians, dentists, mid-levels, and staff. Executive search and high-volume hiring, integrated with onboarding.
Schedule a strategy session
Let's build the operating model your practice deserves.
A 45-minute working session with a Forward Health operating partner. You'll leave with a diagnostic of your patient journey and three concrete moves for the next 90 days.